Salesforce Administration in Lightning Experience
SP-ADX201
Develop the practical skills to configure, manage, customize, and support Salesforce Lightning Experience through live, instructor-led training and hands-on exercises.
1 upcoming date
Training Course Catalog
From salespeople and sales leaders to administrators, developers, and technical users, our instructor-led courses cover the Salesforce skills your organization needs. Browse the catalog, find an upcoming session, or request a course date.
Looking for what's on next? Check out the Training Academy calendar →
SP-ADX201
Develop the practical skills to configure, manage, customize, and support Salesforce Lightning Experience through live, instructor-led training and hands-on exercises.
1 upcoming date
SP-DEX403
Build custom Salesforce applications without code using declarative tools, hands-on exercises, and best practices aligned with Platform App Builder certification.
1 upcoming date
SP-AGF101
Explore Salesforce Agentforce through hands-on, instructor-led training. Learn how to configure, customize, and deploy AI-powered agents across Sales Cloud, Service Cloud, and Experience Cloud.
1 upcoming date
SP-ADX201PTR
Prepare for the Salesforce Certified Administrator exam by reviewing practice-test questions, identifying knowledge gaps, and mastering effective exam-taking strategies with an experienced instructor.
1 upcoming date
SP-OMS-251
Build practical OmniStudio skills in this five-day, hands-on course. Learn to configure key tools, design guided interactions, manage data, and prepare for the Salesforce Certified OmniStudio Consultant exam.
1 upcoming date
SP-DEX450
Build custom Salesforce applications with Apex, Visualforce, Lightning Web Components, and modern Salesforce development tools.
Not currently scheduled
SP-DEX602
Build modern Salesforce user interfaces with Lightning Web Components. This hands-on, instructor-led course covers LWC development, Salesforce data, Apex integration, component communication, and development best practices.
1 upcoming date
SFT-SL-101
A hands-on, three-hour workshop that equips sales leaders to use Salesforce reports and dashboards to analyze performance, manage pipeline, and make better coaching and business decisions.
1 upcoming date
SFT-SL-102
Learn how to use Salesforce to manage pipeline health, evaluate opportunity quality, and build more reliable sales forecasts.
1 upcoming date
SFT-SL-105
Learn how to use Salesforce to plan and run more productive sales meetings. Review pipeline and performance data, identify issues, document decisions, assign follow-up actions, and maintain accountability between meetings.
Not currently scheduled
SFT-SL-106
Learn how sales leaders can manage Salesforce opportunities, inspect deal progress, use the Kanban board, and strengthen follow-up and sales execution.
Not currently scheduled
SFT-SL-108
Develop the Salesforce skills needed to lead a sales team effectively. This hands-on workshop covers pipeline reviews, opportunity management, reporting, coaching conversations, and using Salesforce to support consistent sales execution.
Not currently scheduled
SFT-SL-110
Help sales leaders use Salesforce to establish clear expectations, track commitments, monitor execution, and support meaningful accountability conversations that drive consistent sales performance.
Not currently scheduled
SFT-SL-109
Learn how to use Salesforce to strengthen customer relationships, identify account-growth opportunities, monitor engagement, and establish consistent account-management practices across your sales team.
Not currently scheduled
SFT-SL-104
Learn how to use Salesforce to prepare for more effective coaching conversations. Review opportunities, activities, and performance data to identify coaching opportunities, ask better questions, and establish clear follow-up actions.
Not currently scheduled
SFT-SR-102
Learn how to manage Salesforce opportunities, maintain an accurate pipeline, prioritize active deals, and keep opportunities moving forward.
1 upcoming date
SFT-SR-104
Learn how to use Salesforce Activities to organize daily work, manage follow-up, document customer interactions, and keep sales opportunities moving forward.
Not currently scheduled
SFT-SR-107
Learn to manage Salesforce Accounts and Contacts effectively by maintaining accurate customer records, understanding relationships, tracking key stakeholders, and building a complete view of your customers.
Not currently scheduled
SFT-SR-108
Work more efficiently in Salesforce by streamlining daily tasks, organizing customer information, reducing administrative effort, and developing practical habits that help sales professionals spend more time selling.
Not currently scheduled
SFT-SR-111
Learn to use the Salesforce mobile app to access customer information, update opportunities, log activities, and manage follow-ups—helping sales professionals stay productive and organized in the field.
Not currently scheduled
SFT-SR-105
Learn to manage prospects in Salesforce by organizing lead information, tracking follow-ups, qualifying leads, and converting qualified prospects into accounts, contacts, and opportunities.
Not currently scheduled
Learn how to create and customize personal Salesforce list views to quickly find the accounts, contacts, leads, and opportunities you use most—helping you spend less time searching and more time selling.
Not currently scheduled
Learn how to create practical Salesforce opportunity reports that help sales managers review pipeline, identify deals needing attention, and guide effective pipeline conversations.
Not currently scheduled
Learn how to use Salesforce to spot pipeline warning signs, identify at-risk opportunities, and focus your coaching where it matters most.
1 upcoming date
Learn how sales managers can use Salesforce to identify activity gaps, spot overdue follow-ups, distinguish missing data from performance issues, and support constructive accountability conversations.
Not currently scheduled
Learn how to use Salesforce Activities to log customer calls, create follow-up tasks, manage reminders, and stay organized. This free, live session helps sales representatives and BDRs ensure important follow-up commitments never get missed.
Not currently scheduled
Learn how to convert qualified leads into accounts, contacts, and opportunities in Salesforce while moving prospects forward in the sales process.
Not currently scheduled
Learn how to keep Salesforce opportunities current by updating key details, recording progress, and documenting meaningful next steps.
1 upcoming date
Learn how to use the Salesforce mobile app to access customer information, update records, log interactions, and manage follow-up tasks while working in the field.
Not currently scheduled
Prepare for more productive one-on-one meetings by using Salesforce to review pipeline, activities, follow-up commitments, and performance concerns—and guide focused coaching conversations with sales representatives.
Not currently scheduled
Salesforce is a powerful platform, but even well-intentioned configuration decisions can make it harder for people to do their jobs.
Not currently scheduled
Salesforce contains a wealth of information about your sales team—but having data available doesn't necessarily mean you're using it effectively.
Not currently scheduled
Learn how sales managers can make Salesforce part of everyday management, reinforce effective usage, and drive stronger adoption across their teams.
Not currently scheduled
Something more specific?
If nothing here is quite the shape you need, we run custom programs built around the way your organization actually uses Salesforce — delivered at your location, on your preferred dates.