Salesforce Administration in Lightning Experience

Course Overview

The Salesforce Administration in Lightning Experience course provides comprehensive training for professionals responsible for configuring, managing, and supporting Salesforce.

This live, instructor-led course combines foundational concepts with hands-on exercises in a dedicated Salesforce practice environment. Participants develop the practical skills needed to manage Salesforce effectively, support users, maintain data quality, and customize the platform to meet business requirements.

The course is an official alternative to Salesforce ADX201 and is designed to help participants build the knowledge and confidence needed for Salesforce administration responsibilities and certification preparation.

What You’ll Learn

Throughout the course, you’ll learn how to:

• Navigate and work effectively in Salesforce Lightning Experience.

• Configure and customize Salesforce applications.

• Create and manage objects, fields, page layouts, and record types.

• Manage users, profiles, permission sets, and access controls.

• Configure organization-wide defaults, roles, and sharing settings.

• Maintain data quality through validation rules and data management tools.

• Build automation using Salesforce Flow and other declarative tools.

• Manage leads, accounts, contacts, opportunities, and other standard Salesforce objects.

• Create and customize reports and dashboards.

• Support user productivity through Salesforce customization and configuration.

• Apply Salesforce administration best practices.

What’s Included

• Live, instructor-led training with an experienced Salesforce instructor.

• Practical, real-world examples and demonstrations.

• Hands-on exercises in a dedicated Salesforce learning environment.

• Ongoing access to the practice environment.

• Exercises designed to reinforce key concepts and build practical confidence.

• Content aligned with Salesforce administration and certification objectives.

• Practice exam resources to support certification preparation.

Who Should Attend?

This course is suitable for:

• New and experienced Salesforce administrators.

• Salesforce users transitioning into an administrative role.

• Business analysts and process owners responsible for Salesforce configuration.

• Salesforce support professionals.

• Consultants and implementation professionals.

• Individuals preparing for Salesforce administration certification.

Prerequisites

Participants should have a basic understanding of Salesforce and its core functionality.

Previous experience using Salesforce is helpful but not required. A familiarity with business processes and data management will also be beneficial.

Course Details

• Course Code: SP-ADX201

• Format: Live, instructor-led training

• Practice: Hands-on exercises in a dedicated Salesforce learning environment

• Certification Alignment: Salesforce Administration in Lightning Experience

Delivery

For individuals and small groups: Virtual, live instructor-led training.

For private groups of five or more: Please inquire about arranging a private class. Depending on your needs and location, private training may be delivered virtually, in person, or on-site.

Course Provider

This course is provided in partnership with Stony Point, a Salesforce training provider specializing in instructor-led Salesforce education and certification preparation.